A known starting point
Tools, access and the technical situation are reviewed to understand what needs support. External dependencies are identified.
Audit & support
Essential maintenance
Keep your software supported after launch.
Monitoring, updates and continuous minor fixes.
Explore this offerIllustrative interface · example of use
The solution, explained
What we design with you.
Organisations with a live website or application that need regular support.
A website or application continues to evolve after launch. Maintenance organises monitoring, updates and minor fixes within an agreed framework.
Organised support
Monitoring and updates follow a defined scope. Priorities, request channels and support arrangements are agreed together.
Clear boundaries for changes
Minor fixes are distinguished from new development. Intervention volumes and needs beyond regular support are set out in the proposal.
Illustrative scene · generated image
Your business guides the decisions
Designed around your work. Built with you.
Monitor an existing website or application and scope regular minor interventions.
The people using the software, available devices and how you work matter as much as functions. We discuss these constraints from the start.
Describe my needsBefore work begins
A scope both sides understand.
The published information and scoping points below prepare your proposal. Selected functions, their limits and delivery terms are confirmed in the quote.
- Functions to agree together
- Tool monitoring
- Updates
- Minor corrections
- Choices that shape the scope
- Tools covered and intervention volume
- Frequency, hours, priorities and response time to agree
- Required inputs and third-party costs
- Technical access and the tool’s initial condition to check
- Third-party subscriptions, hosting and larger interventions to scope
From the first conversation to handover.
Scope the need
We discuss your business, users and priorities. Content, access and constraints are identified before the proposal.
Shape the solution
Journeys and interfaces make choices tangible. Agreed approvals guide development of the selected functions.
Prepare the handover
Checks and delivery follow the agreed criteria. Training and follow-up are defined for the project.
Questions before getting started.
What does the displayed price cover?
The price is taken from the published offer. Functions, volumes, required content and deliverables are confirmed in the proposal. This page explains possible uses of the solution.
Can this offer be adapted to my business?
Yes. Describe your business and important user journeys. We discuss adaptations, connections to existing tools and their effect on scope.
Who prepares copy, images and access?
We identify available materials and what needs preparation during scoping. Responsibilities for copy, images, translation and access are set out in the proposal.
What happens after handover?
Training, maintenance and future changes are discussed with you. Third-party services and follow-up arrangements are clarified before work begins.